[VoiceOps] Preventing calls to cell phones with guaranteed accuracy

[Andy Brezinsky]

We've used DNC.com in the past which gets data from 
http://www.tcpacompliance.us/.  That's run by Neustar directly and:

Specifically, qualified users can now subscribe and receive the most 
up-to-date files (the Intermodal Ported Telephone Number Identification 
Service) consisting of nationwide ported telephone numbers that have 
been moved from wire line to wireless and vice versa, enabling users to 
avoid using auto-dialers or pre-recorded messages to call wireless numbers.

They will also offer an indemnification clause if you use their service 
and the number was on the list to protect you.  Prices were pretty 
reasonable and they both bulk interfaces and real time.


On 08/18/2015 03:30 PM, Carlos Alvarez wrote:
> I have a customer in market research who is legally required to 
> manually dial calls to cell phones.  Right now they are considering 
> abandoning all of their auto/predictive dialer software and going to 
> manual dial for everything, because the list-scrubbing services have 
> been shown to be inaccurate.  There are extreme penalties for 
> auto-dialing a cell phone, and "best effort" is NOT a defense to this, 
> at all.  For example, Gallup just settle a claim for $12M.
>
> So they need a totally accurate way to prevent a cell phone call from 
> originating from their dialer.  The only thing I can think of is some 
> sort of LRN dip + LRN-to-carrier-type response.  One of their people 
> talked to Neustar, but didn't get great answers because he doesn't 
> really understand telephony.  Before I get in touch with Neustar, I 
> thought I'd see if people here have some ideas.
>
> If you provide a commercial product for this, please feel free to tell 
> me so on or off list, the customer is willing to pay for the service 
> and we're open to all options.  I don't have a budget number yet but 
> manual dialing is going to cost them quite a bit for some types of 
> studies.
>
>
>
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