[VoiceOps] Preventing calls to cell phones with guaranteed accuracy

Eric Wieling ewieling at nyigc.com
Tue Aug 18 17:28:05 EDT 2015


We use the http://www.data24-7.com/carrier24-7.php We use the product to 
look up carrier names, the returned data includes wireless or landline 
information.  I'm not affiliated with them.

On 8/18/2015 16:30, Carlos Alvarez wrote:
> I have a customer in market research who is legally required to 
> manually dial calls to cell phones.  Right now they are considering 
> abandoning all of their auto/predictive dialer software and going to 
> manual dial for everything, because the list-scrubbing services have 
> been shown to be inaccurate.  There are extreme penalties for 
> auto-dialing a cell phone, and "best effort" is NOT a defense to this, 
> at all.  For example, Gallup just settle a claim for $12M.
>
> So they need a totally accurate way to prevent a cell phone call from 
> originating from their dialer.  The only thing I can think of is some 
> sort of LRN dip + LRN-to-carrier-type response.  One of their people 
> talked to Neustar, but didn't get great answers because he doesn't 
> really understand telephony.  Before I get in touch with Neustar, I 
> thought I'd see if people here have some ideas.
>
> If you provide a commercial product for this, please feel free to tell 
> me so on or off list, the customer is willing to pay for the service 
> and we're open to all options.  I don't have a budget number yet but 
> manual dialing is going to cost them quite a bit for some types of 
> studies.
>
>
>
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