[VoiceOps] Sophisticated Voice-Response Robocalls

[Jared Geiger]

Not more than 30 minutes ago, I got a call asking if we offer a hosted IVR
service or if I would be interested in one.

On Fri, Dec 11, 2015 at 10:16 AM, Patrick Labbett <patrick.labbett at gmail.com
> wrote:

> This is fairly easy to do with GRXML and any platform that supports it
> (voxeo, tropo, I believe asterisk and freeswitch have addons for it.)  And
> of course a developer with basic understanding of call flow and responses.
>
> On Fri, Dec 11, 2015, 11:35 AM Merve Sahin <sahin at eurecom.fr> wrote:
>
>> Hi,
>>
>> You may find some related information here:
>>
>> http://arstechnica.com/information-technology/2015/04/the-new-spam-interactive-robo-calls-from-the-cloud-as-cheap-as-e-mail/
>>
>> Merve
>>
>> On 12/11/2015 05:19 PM, Peter Beckman wrote:
>> > I know hunting down and stopping the calls isn't worth my time.
>> >
>> > I'm more interested in the technology they are using and who has built
>> it
>> > and who provides it as a service.
>> >
>> > Beckman
>> >
>> > On Fri, 11 Dec 2015, Aaron Seelye wrote:
>> >
>> >> FWIW, the number you saw on caller ID really doesn't mean anything.  I
>> >> get emails/calls from people complaining to me that one of our
>> >> customers is spam calling them, only to find that the number isn't
>> >> allocated to anyone, and didn't even touch our switch.  It's too much
>> >> of a PITA to really trace down how a call got to you, and the trail
>> >> would likely die when you hit an account that was made elsewhere with
>> >> a stolen CC or was made from overseas.
>> >>
>> >> -Aaron
>> >>
>> >> On 12/11/15 6:53 AM, Peter Beckman wrote:
>> >>> I just got a pretty sophisticated voice-response robocall.
>> >>>
>> >>>      Caller: "Hello is Jen there?" (My wife's name. Coincidence or
>> >>> intentional?)
>> >>>
>> >>>          Me: "I'm sorry, Who is this?"
>> >>>
>> >>>      Caller: "Oh sorry I was calling for either of you. This is Debbie
>> >>>              [something] and I'm calling about ... [sales pitch for
>> >>> something]"
>> >>>
>> >>>          Me: "Excuse me, could you tell me what 5 plus 7 is?"
>> >>>
>> >>>      Caller: "Oh well then I'll call back later, OK?"
>> >>>
>> >>>          Me: "No."
>> >>>
>> >>>      Caller: "OK, bye."
>> >>>
>> >>> Now I could tell that these were recordings pretty quickly, but I had
>> to
>> >>> throw a Turing Test at it to be sure. The call and audio quality was
>> >>> good,
>> >>> and frankly, I was impressed, right until the anger flooded in about
>> it
>> >>> being a robocall.
>> >>>
>> >>> Anyone else experience the same? Know who the provider is?
>> >>>
>> >>> http://800notes.com/Phone.aspx/1-206-777-1088
>> >>>
>> >>> Beckman
>> >>>
>> ---------------------------------------------------------------------------
>> >>>
>> >>> Peter Beckman
>> >>> Internet Guy
>> >>> beckman at angryox.com
>> >>> http://www.angryox.com/
>> >>>
>> ---------------------------------------------------------------------------
>> >>>
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>> >>>
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>> >>
>> >
>> >
>> ---------------------------------------------------------------------------
>> > Peter Beckman                                                  Internet
>> Guy
>> > beckman at angryox.com
>> http://www.angryox.com/
>> >
>> ---------------------------------------------------------------------------
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