[VoiceOps] How to assure LNP accuracy as a small ITSP

Carlos Alvarez caalvarez at gmail.com
Tue Jun 23 18:00:34 EDT 2015


We've received CSRs from CenturyLink that were incorrect.  They listed
numbers that belonged to Level3, and numbers that had been cancelled
previously.

On Tue, Jun 23, 2015 at 1:38 PM Matthew Crocker <matthew at corp.crocker.com>
wrote:

>
> Get the phone bill from the end-user and pull a CSR to validate the
> information
>
>>
> Matthew Crocker
> President - Crocker Communications, Inc.
> Managing Partner - Crocker Telecommunications, LLC
> E: matthew at corp.crocker.com
> E: matthew at crocker.com
>
> On Jun 23, 2015, at 4:11 PM, Carlos Alvarez <caalvarez at gmail.com> wrote:
>
> Without any access to directly verify phone numbers, we run into quite a
> lot of issues and rejections because of erroneous customer info that
> doesn't match what the carrier has.  What do some of you do to assure the
> highest possible accuracy and success?
>
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>
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