[VoiceOps] Broadworks URL Dialing

Hird, James James.Hird at cdk.com
Mon Mar 2 13:47:46 EST 2015


Greetings All,

I am attempting to fix a condition with camped calls where a camped calling party never transfers to a now idle user unless there is a DID assigned as well as extension. We have found that once the URL Dialing policy is added to the routing profile that the network server lookup succeeds.

We have never enabled the URL Dialing policy on the Network Server routing profile except for testing in the lab.  Can any of the BroadWorks users out there comment on the impact of enabling URL Dialing across the BroadWorks platform?

James Hird
Voice Engineer
CDK Global, LLC
503.402.3795 (o)
503.309.5846 (c)
James.hird at cdk.com

Formerly ADP Dealer Services

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