[VoiceOps] Broadworks R17Sp4 to R20 upgrade

[Brad Anouar]

Kumudu,

We have upgraded from R17sp4 to R20sp1 last year. We discovered a couple
major bugs and a few small ones. They are all patched now. Lucky you :-)

A couple of things worth noting:

Pay attention to clients support in R20sp1; especially if you are still
using thick clients.
Anticipate a significant change in the way broadsoft handles announcements.
If you are using SIPrec, expect a slight change in the way the AS handles
SDP. It seems to play a more active role by changing the order of codecs.

Good luck!

*Brad Anouar*
*Director of Systems Engineering*
*Email **brad.anouar at masergy.com <brad.anouar at masergy.com>*
*Office *+1 310 360 2028


*www.m <http://www.masergy.com/>**asergy.com <http://www.masergy.com/>*

On Mar 13, 2015 5:05 AM, "Kumudu Suriyaarachchi" <ksuriyaarachchi at alteva.com>
wrote:

>
>
> Has anyone upgraded to Broadworks R17sp4 to R20 without any issues?
>
> According to the release notes most of the new features in R20 are
> deactivated by default.
>
> However typically every major release is followed by a unimaginable number
> of patches.
>
>
>
> Thanks,
>
> Kumudu
>
>
>
>
>
> *Kumudu Suriyaarachchi*
>
> Sr. Systems Engineer
>
>  P 484.534.4427 *ksuriyaarachchi at alteva.c <ksuriyaarachchi at alteva.c>om*
>
>
>
>
>
>
>
>
>
>
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