[VoiceOps] What is your favorite line of IP Phones and Why?

Colton Conor colton.conor at gmail.com
Thu Mar 26 12:54:37 EDT 2015


Graves,

Thats what I was thinking, but hundreds of providers are still buying and
selling the older line of Polycom phones, and I just don't understand why.
They are typically more expensive than the VVX line, and have less
features.

On Thu, Mar 26, 2015 at 11:37 AM, <mgraves at mstvp.com> wrote:

> --------- Original Message ---------
> Subject: Re: [VoiceOps] What is your favorite line of IP Phones and Why?
> From: "Colton Conor" <colton.conor at gmail.com>
> Date: 3/26/15 11:25 am
> To: nick at flhsi.com
> Cc: "voiceops at voiceops.org" <voiceops at voiceops.org>
>
> Nick,
>
> Thanks this is exactly what I am looking for. Yealink seems to be the up
> and comer. How is their support? Their documentation and release notes look
> like a joke, so I am a little concerned. There doesn't seem to be much
> version tracking on bug fix numbering like Polycom is known for.
>
> Is there a reason to use the old Polycom IP line since the VVX series has
> replaced it?
>
>
>  Quite the opposite. Software development of the older SoundPoint models
> has ceased. The VVX series are still undergoing active development, so they
> will be more supportable over time.
>
>
> The Grandstream GXP2140 looks like one hell of a deal for under $100
> including 24BLF keys, but it looks like it looks like it has a paper insert
> for the BLFs. In todays world with ever changing add moves drops do you
> really think paper labels are even a viable option? Seems like a nightmare
> to me.
>
>
> On Thu, Mar 26, 2015 at 10:55 AM, Nick Olsen <nick at flhsi.com> wrote:
>
>> In the following order.
>> 1. Yealink, (T41P, T46G, T48G) Easy to configure. Easy to upgrade. Just
>> works. No real bugs that I've found.
>> 2. Polycom, (IP330, 550, 650..etc) Just works. Not as easy to configure.
>> Has a few oddities. But once it's up. It's pretty solid.
>> 3. Grandstream. (GXP2140) Haven't had much seat time with them. But they
>> might unseat polycom from the number two spot. Easy to upgrade/configure
>> like the yealink. Just stay away from the android based ones. I've had some
>> real issues with those.
>> Used with Asterisk, Mostly in a hosted PBX environment. I really like the
>> easy of using more advanced features in the yealink, Like multicast paging.
>> BLF is super simple..etc.
>> I will say though. I've got two Polycom IP650's in use at a local pizza
>> place. Phones have queues on them for when customers call in. And are
>> really put through hell. Hundreds of calls a day. Absolutely covered in
>> flour and pizza. (The phone handsets are physically shiny now it's been
>> handled so much). And it just keeps chugging (knock on wood).
>> Nick Olsen
>> Network Operations
>> (855) FLSPEED  x106
>>
>>  ------------------------------
>> *From*: "Colton Conor" <colton.conor at gmail.com>
>> *Sent*: Thursday, March 26, 2015 11:46 AM
>> *To*: "voiceops at voiceops.org" <voiceops at voiceops.org>
>> *Subject*: [VoiceOps] What is your favorite line of IP Phones and Why?
>> What is your favorite line of IP phones and why? What PBX or softswitch
>> do you use these line of phones with?
>> I would love to hear responses for both Hosted PBX applications, and
>> On-Prem PBX applications.
>> Is there any reason or need to use non IP phones in todays environment? I
>> know NEC, Avya, and others make multiple digital non SIP phone systems.
>>
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