[VoiceOps] Rural call completion hotline

Jay Hennigan jay at west.net
Tue May 5 00:42:17 EDT 2015


On 5/4/15 1:29 PM, David Thompson wrote:
> Finally someone's taking a stand about this. Unacceptable in 2015 in
> America that you cannot call coast to coast and expect the call to be
> connected.

Yes and no.

Imagine a rural town with a population of 600 people and maybe 300 
telephones that has very high per-minute termination charges justified 
by the cost of outside plant to reach those people. Building capacity to 
handle calls to those human beings living in that area and absorbing the 
charges of the miniscule percentage of total LD calls to those humans is 
trivial for most IXCs.

When that rural town splits revenue with the operators of thousands of 
"free" conference call services, 900-number style chat lines, 
dial-a-prayer, and any other traffic pumping scheme you can think of, 
things change. The call failures to the live breathing humans actually 
living in the rural area aren't due to insufficient capacity to reach 
the subscribers that justified the high termination charges, they're due 
to orders of magnitude more inbound calls to the exchange than actual 
bona-fide rural lines.

--
Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net
Impulse Internet Service  -  http://www.impulse.net/
Your local telephone and internet company - 805 884-6323 - WB6RDV


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