[VoiceOps] VoIPMonitor with Polycom Phones

Colton Conor colton.conor at gmail.com
Wed Oct 14 09:11:07 EDT 2015

I know many on the list use the VoIP Monitor application, and we are about
to evaluate this application. Most of our send users use Polycom Phones,
and have the Polycom Productivity Suite Application: Voice Quality
Monitoring (VQmon) license on the phones.

According to this Polycom page, With Polycom Productivity Suite
Application: Voice Quality Monitoring,  IT Managers can monitor and
troubleshoot voice quality issues more quickly.

   - Transmit metrics in real time, or near real time, directly from the
   phone in the standard *RTCP-XR (IETF RFC 3611) format*
   - Publish metrics using the SIP PUBLISH method
   - Provide flexible reporting and alarming based on metric triggers
   and/or events
   - Enable quick, real-time, system-wide troubleshooting while the
   affected customer is still on the phone


My question is does VoIP Monitor collect and support the *RTCP-XR (IETF RFC
3611) format? *I can not seem to find any information claiming it does.

I found another page saying the Polycom VQMon software also supports SIP
RTCP Summary Reports (RFC 6035). Does VoIPMointor support those?
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