[VoiceOps] 2015 Softswitch
caalvarez at gmail.com
Wed Oct 28 11:07:09 EDT 2015
Switchvox may do all this. It's been a while since I've looked at it.
On Wed, Oct 28, 2015 at 7:54 AM, Colton Conor <colton.conor at gmail.com>
> I am still on the search for a 2015 grade multi-tenant soft-switch.
> Something that can compete with Vonage Business, Switch.co, and other newer
> innovative phone services.
> Here are the requirements I am looking for, so if anyone knows of
> something that fits this bill please let me know:
> 1. Has the ability to support SMS and MMS already. I am tired of so many
> softswitch vendors saying they are adding SMS or MMS as a coming soon item.
> It is 2015 people. SMS has been around since as long as I can remember.
> Most of the large wholesalers (bandwidth.com, Level3) support SMS, and
> some are supporting MMS. Not only should the softswitch support it, but
> they should have some way to allow the user to send and view these
> 2. Supports call recording on both the inbound and outbound side. Should
> be able to see call recording through the web interface. Web interface for
> overall platform should be user friendly, and hopefully HTML5 based.
> 3. Supports Music on hold where you can upload multiple files. It can play
> these files in random order like a radio station.
> 4. Supports the OPUS codec and VP8 for WebRTC capabilities. Hopefully
> already has WebRTC capabilities.
> 5. Has a device provisioner where we can modify the XML files for each
> device at the global, group, or seat level. So many of our customers have
> special needs, and a one size fits all device template simply will not cut
> it. We should be able to reboot phones remotely, and push firmware.
> 6. Built in faxing support.
> 7. Voice Quality Monitoring built in. Should show MOS scores, Jitter,
> Packet Loss, for each call through the platform.
> 8. Busy Lamp field integration.
> 9. Some sort for mobile integration (beyond just call forwarding) for
> mobile employees who don't want a desk phone. This can be apps for
> smartphones, or something else. Most vendors say well our softswitch is SIP
> compliant so you can use the 1000's of apps that support SIP already. That
> will not cut it.
> 10. All the advanced features one would expect out of any modern hosted
> PBX offering. Auto attendants, call forwarding, time of day rules,
> voicemail to email, etc..
> Does this simply not exist and I am asking for too much? Each of these are
> things my clients are requesting for.
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