[VoiceOps] Unique DIDs vs. Custom extensions

Rafael Possamai rafaelpossa at gmail.com
Tue Sep 15 12:45:50 EDT 2015

I agree, although I personally don't mind one step, it may get frustrating
if they have to call more than once to reach the end-user and have to enter
the 5 digit code every single time.

The 1,000 DIDs fit in my budget, my issue is mostly the minutes. If I can
find a platform that will sell me 1,000 DIDs and unlimited minutes or a
very low rate, then I should be good. Some platforms allow for routing data
to be entered directly into their dashboard, like Flowroute, except their
rates are still expensive for minutes.

On Tue, Sep 15, 2015 at 11:37 AM, Alex Balashov <abalashov at evaristesys.com>

> On 09/15/2015 12:32 PM, Rafael Possamai wrote:
> I would if it is cost prohibitive to setup and maintain 1,000 DIDs a
>> month. Each end-user is a real estate company, and in their ads in our
>> platform would be listed one of the DIDs, or a single DID for everybody,
>> but with a property code that would match an extension number, then
>> forwarding as needed. Does that make sense?
> Yeah, I just worry about the impact this would have on customer engagement
> and conversion. It's just like with web sites; if it requires just one more
> click than an idle passer-by wants to make, they're gone.
> --
> Alex Balashov | Principal | Evariste Systems LLC
> 303 Perimeter Center North, Suite 300
> Atlanta, GA 30346
> United States
> Tel: +1-800-250-5920 (toll-free) / +1-678-954-0671 (direct)
> Web: http://www.evaristesys.com/, http://www.csrpswitch.com/
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