[VoiceOps] Unique DIDs vs. Custom extensions

Aryn Nakaoka 808.356.2901 anakaoka at trinet-hi.com
Tue Sep 15 14:30:50 EDT 2015


I would put up an asterisk with 1:1 DIDs - that'll be easiest for your
clients.

And you can easily build a self service center around that - basically have
a website where people can change their forwarding number.

DIDs ~ $0.30 / month each
Minutes $0.005 / minute x 2 (in and out) - $0.01 / minute about
  - are these calls in 1 area? maybe PRI would be best.

Depends on the volume your going to do and how long this project is.







Aryn H. K. Nakaoka
anakaoka at trinet-hi.com

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On Tue, Sep 15, 2015 at 6:45 AM, Rafael Possamai <rafaelpossa at gmail.com>
wrote:

> I agree, although I personally don't mind one step, it may get frustrating
> if they have to call more than once to reach the end-user and have to enter
> the 5 digit code every single time.
>
> The 1,000 DIDs fit in my budget, my issue is mostly the minutes. If I can
> find a platform that will sell me 1,000 DIDs and unlimited minutes or a
> very low rate, then I should be good. Some platforms allow for routing data
> to be entered directly into their dashboard, like Flowroute, except their
> rates are still expensive for minutes.
>
>
>
> On Tue, Sep 15, 2015 at 11:37 AM, Alex Balashov <abalashov at evaristesys.com
> > wrote:
>
>> On 09/15/2015 12:32 PM, Rafael Possamai wrote:
>>
>> I would if it is cost prohibitive to setup and maintain 1,000 DIDs a
>>> month. Each end-user is a real estate company, and in their ads in our
>>> platform would be listed one of the DIDs, or a single DID for everybody,
>>> but with a property code that would match an extension number, then
>>> forwarding as needed. Does that make sense?
>>>
>>
>> Yeah, I just worry about the impact this would have on customer
>> engagement and conversion. It's just like with web sites; if it requires
>> just one more click than an idle passer-by wants to make, they're gone.
>>
>>
>> --
>> Alex Balashov | Principal | Evariste Systems LLC
>> 303 Perimeter Center North, Suite 300
>> Atlanta, GA 30346
>> United States
>>
>> Tel: +1-800-250-5920 (toll-free) / +1-678-954-0671 (direct)
>> Web: http://www.evaristesys.com/, http://www.csrpswitch.com/
>>
>
>
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