[VoiceOps] Troubleshooting SMS Delivery

Jay Hennigan jay at west.net
Wed Sep 23 17:49:48 EDT 2015

On 9/21/15 3:37 PM, Peter Beckman wrote:
> I'm having trouble with a very specific SMS deliverability issue.

> The question that I can't seem to get either direct carrier to answer is
> who is in the middle. Carrier A reported:
>      "Our SMS carrier investigated the SMS delivery issue to the numbers..."

This seems to be the norm when trying to troubleshoot just about 
anything VoIP. Carriers steadfastly refuse to name the route that a call 
takes. Very frustrating but it seems to be the standard practice.

"We have opened a ticket with our upstream carrier who shall not be 
named...." (Voldemort?)

Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net
Impulse Internet Service  -  http://www.impulse.net/
Your local telephone and internet company - 805 884-6323 - WB6RDV

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