[VoiceOps] National SMS Issues?

Peter Beckman beckman at angryox.com
Fri Aug 5 14:14:09 EDT 2016

Heard back from Plivo:

 	Regarding the issue you reported now, there was a delay in messages being sent
 	for about 5 minutes and were in queued state. The issue is now resolved and all
 	your messages should be dequeued in some time.

We saw about 60 messages between 15:05 and 17:15 UTC delayed for between 1
and 5 minutes. We're now getting messages in under 10 seconds again.

I'm still curious if anyone knows what carrier might be having issues, what
those issues are, and if they are resolved.

On Fri, 5 Aug 2016, Peter Beckman wrote:

> Starting 2 days ago, we saw issues with Broadvox DIDs ability to deliver
> SMS to two of our carriers. This continues through today.
> And today, starting around 15:05 UTC, we are seeing issued with SMS
> deliverability to our DIDs through Bandwidth DIDs.
> Is anyone monitoring SMS? Is this an SAP or NetNumber issue or another
> carrier?
> Just now I got this email from Fairfax County VA 911:
>    A national provider who delivers texts to 9-1-1 to Fairfax County is
>    experiencing service related issues. If you text 9-1-1 and it does not
>    go through, please call 9-1-1.
>    Hearing or visually impaired persons should consider using Virginia
>    Relay Service.
>    Fairfax County will provide an update when the problem is resolved.
>    Follow us on Twitter for updates.
>    https://fairfaxcountyemergency.wordpress.com/2016/08/05/fairfax-county-experiencing-service-related-issues-with-text-to-9-1-1/
> If you know something, fill us in!
> Beckman
> ---------------------------------------------------------------------------
> Peter Beckman                                                  Internet Guy
> beckman at angryox.com                                 http://www.angryox.com/
> ---------------------------------------------------------------------------
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Peter Beckman                                                  Internet Guy
beckman at angryox.com                                 http://www.angryox.com/

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