[VoiceOps] what is the deal with vitelity orig right now?

John Hanna John.Hanna at onvoy.com
Tue Aug 9 18:38:15 EDT 2016


Rich,

Service should have restored within 10 minutes of your email.   We had a portion of our network hammered with double the normal call attempts within a 10 minute period.  We have mitigated the issue and services are back to normal now.   Our NOC is in the process of replying to tickets as I type this.

I’m sorry for the disruption and I thank you for your business.

John Hanna
EVP & GM Vitelity
[cid:image003.png at 01D1F25C.6D6EDC70]


From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Reinventing Rich
Sent: Tuesday, August 9, 2016 3:26 PM
To: voiceops at voiceops.org
Subject: [VoiceOps] what is the deal with vitelity orig right now?

Anyone having problems with inbound?

Anyone willing to shed some light on things our reps can't?

--
Cheers,
Rich Breton

Give a man a program, you will frustrate him for a day;Teach him how to program, you will frustrate him for a lifetime.
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