[VoiceOps] Hunt Group "as a Service"
david at ringfree.com
Fri Aug 12 10:18:40 EDT 2016
We use pagerduty.com for just this reason. It allows for tiered
schedules and the user has to enter something into the phone to accept
it. This way we don't accidentally have something go to someones
voicemail and miss the notification.
On Fri, Aug 12, 2016 at 10:12 AM, Tim Bray <tim at kooky.org> wrote:
> On 11/08/16 17:26, Rafael Possamai wrote:
>> Someone would call whatever DID is assigned, and the PBX would go down
>> a list of numbers to call until someone picks up. My use case is to
>> provide an on-call support line that does not rely on our internal
>> infrastructure or existing phone system
> Just be aware if you are calling mobiles and they divert to voice
> mail. First out of signal mobile will go to voice mail, and no other
> phone will ring.
> If safety critical, most people have a `press 1` to accept the call. Or
> some clever voicemail detection.
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President, Ringfree Communications, Inc
p: 828-575-0030 x101 a: 475 S Church St Hendersonville, NC 28792
s: www.ringfree.com e: david at ringfree.com
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