[VoiceOps] what is a fair port out fee?

Aryn Nakaoka 808.356.2901 anakaoka at trinet-hi.com
Wed Aug 24 14:53:00 EDT 2016


Is a port out charge legal?





Aryn H. K. Nakaoka
anakaoka at trinet-hi.com

Direct: 808.356.2901
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On Wed, Aug 24, 2016 at 6:26 AM, Ivan Kovacevic <
ivan.kovacevic at startelecom.ca> wrote:

> Two answers:
>
>
>
> -          Should be $0
>
> -          But really, comes to the total cost of using the carrier. The
> race to the bottom has forced carriers to put a nominal price on everything
> that gets touched. Ultimately it’s the total cost of their services (MRCs,
> NRCs, usage, etc) that make or break your business case (unless you really
> want to go with the carrier and then the business case does not matter).
>
>
>
> And a suggestion: I would ask them to put a per-request maximum, since
> these types of things mostly get handled on per request basis. We have done
> this for port-ins… You pay X, unless we do a whole batch with same customer
> info, then it’s up to $y per request. So if you ever leave them, it won’t
> break the bank… and one-offs probably won’t break the bank either.
>
>
>
> My 2c.
>
>
>
> Best Regards,
>
>
>
> Ivan Kovacevic
>
> Vice President, Client Services
>
> Star Telecom | www.startelecom.ca | SIP Based Services for Contact
> Centers | LinkedIn
> <http://www.linkedin.com/company/star-telecom-www.startelecom.ca-?trk=top_nav_home>
>
>
>
>
>
> *From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Richard
> Breton
> *Sent:* August 24, 2016 12:15 PM
> *To:* voiceops at voiceops.org
> *Subject:* [VoiceOps] what is a fair port out fee?
>
>
>
> Im trying to negotiate a new orig carrier onboard and they have a 10
> dollar port out fee.
>
>
>
> This would be a pretty staggering figure if I had to port out my TN's due
> to quality or similar issues.
>
>
>
> I'm not naming names, thats not cool but at the same time before I sign
> anything it looks like I'm seeing a lot of 1 - 3 dollar port out fees on
> websites
>
>
>
> I really want to get this number pushed down but don't want to be
> unreasonable, I just can't sign something where a port out fee is that high.
>
>
>
> Whats the norm out there?
>
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>
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