[VoiceOps] Test Call Request
Nick Olsen
nick at flhsi.com
Fri Feb 12 14:42:40 EST 2016
Greetings all,
I come to you today with a request.
We've been getting a lot of complaints from customers about their number
not being able to be called. In our CDR, We show no record of the call
attempt.
We get two general reports. 1. The call rings and rings (We never get the
call). 2. The call plays back "Please wait while we contact the party you
are calling" followed by never ending ringing. (We never get the call).
I was hoping I could get a few of you to call a test number of mine and
report failures.
The number is 321-205-1234, It should immediately answer and play back our
"You've reached Florida High Speed Internet" sound file. No DTMF options
will work, Then it'll hang up.
If you could report back (on/offlist) with the outcome of the call. And
the carrier you terminated the call to.
It would be greatly appreciated, Thanks!
Nick Olsen
Network Operations (855) FLSPEED x106
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