[VoiceOps] Test Call Request

[Paul Timmins]

14:51:12, 616-607-5907 via Global Crossing (ISUP trunk) - Ring no answer
14:52:09 248-936-2199 via Inteliquent AIA (SIP) - Audio connects just fine


On 02/12/2016 02:51 PM, Matthew Yaklin wrote:
>
>
> Called twice from 603-703-0116. 2:48 PM EST time frame.
>
>
> Dead air (no rings) then I hear the recording.
>
>
> Dead air (no rings, very long pause... long) then I hear the recording.
>
>
> Sent to SIPRoutes.
>
>
>
> ------------------------------------------------------------------------
> *From:* VoiceOps <voiceops-bounces at voiceops.org> on behalf of Nick 
> Olsen <nick at flhsi.com>
> *Sent:* Friday, February 12, 2016 2:42 PM
> *To:* voiceops at voiceops.org
> *Subject:* [VoiceOps] Test Call Request
> Greetings all,
> I come to you today with a request.
> We've been getting a lot of complaints from customers about their 
> number not being able to be called. In our CDR, We show no record of 
> the call attempt.
> We get two general reports. 1. The call rings and rings (We never get 
> the call). 2. The call plays back "Please wait while we contact the 
> party you are calling" followed by never ending ringing. (We never get 
> the call).
> I was hoping I could get a few of you to call a test number of mine 
> and report failures.
> The number is 321-205-1234, It should immediately answer and play back 
> our "You've reached Florida High Speed Internet" sound file. No DTMF 
> options will work, Then it'll hang up.
> If you could report back (on/offlist) with the outcome of the 
> call. And the carrier you terminated the call to.
> It would be greatly appreciated, Thanks!
>
> Nick Olsen
> Network Operations
> (855) FLSPEED  x106
>
>
>
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> VoiceOps at voiceops.org
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