[VoiceOps] Test Call Request
caalvarez at gmail.com
Fri Feb 12 14:58:09 EST 2016
Via Onvoy, I tried three times and got these results:
One ring, then dead air for a bit, then a 503.
Ringing for a long time (gave it about a minute).
Ringing for a long time (gave it about 30 seconds).
On Fri, Feb 12, 2016 at 12:51 PM, Matthew Yaklin <myaklin at firstlight.net>
> Called twice from 603-703-0116. 2:48 PM EST time frame.
> Dead air (no rings) then I hear the recording.
> Dead air (no rings, very long pause... long) then I hear the recording.
> Sent to SIPRoutes.
> *From:* VoiceOps <voiceops-bounces at voiceops.org> on behalf of Nick Olsen <
> nick at flhsi.com>
> *Sent:* Friday, February 12, 2016 2:42 PM
> *To:* voiceops at voiceops.org
> *Subject:* [VoiceOps] Test Call Request
> Greetings all,
> I come to you today with a request.
> We've been getting a lot of complaints from customers about their number
> not being able to be called. In our CDR, We show no record of the call
> We get two general reports. 1. The call rings and rings (We never get the
> call). 2. The call plays back "Please wait while we contact the party you
> are calling" followed by never ending ringing. (We never get the call).
> I was hoping I could get a few of you to call a test number of mine and
> report failures.
> The number is 321-205-1234, It should immediately answer and play back
> our "You've reached Florida High Speed Internet" sound file. No DTMF
> options will work, Then it'll hang up.
> If you could report back (on/offlist) with the outcome of the call. And
> the carrier you terminated the call to.
> It would be greatly appreciated, Thanks!
> Nick Olsen
> Network Operations
> (855) FLSPEED x106
> VoiceOps mailing list
> VoiceOps at voiceops.org
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