[VoiceOps] Park Button on Polycom Phones

[Rodgers, Anthony (DTMB)]

FWIW, here’s what I implemented on SoundPoint phones with Asterisk at $OLD_JOB:

In sip.cfg: softkey.1.label="Park" softkey.1.action="$FDialpadPound$$Cp1$1000$Tdtmf$" softkey.1.enable="" softkey.1.precede="1" softkey.1.use.idle="" softkey.1.use.active="1" softkey.1.use.alerting="" softkey.1.use.dialtone="" softkey.1.use.proceeding="" softkey.1.use.setup="" softkey.1.use.hold=""

In features.conf:
      1 [general]
      2
      3 parkext => 1000
      4 parkpos => 1001-1009
      5 context => parkedcalls
      6 parkingtime => 120
      7 courtesytone = beep
      8 parkedplay = caller call
      9 adsipark = yes
     10 findslot => next
     11 parkedmusicclass=default

In extensions.conf: exten => callpark,1,ParkAndAnnounce(pbx-transfer:PARKED|120|SIP/${DIALEDPEERNUMBER}|internal,${DIALEDPEERNUMBER},1)

IIRC, the soft key would park the call in the next available slot, announce the parking stall number and then hang up.

--
Anthony Rodgers
Security Analyst
Michigan Security Operations Center (MiSOC)
DTMB, Michigan Cyber Security

From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Colton Conor
Sent: Sunday, February 14, 2016 19:23
To: voiceops at voiceops.org
Subject: [VoiceOps] Park Button on Polycom Phones

Anyone know how to make an enhanced feature key (EFK) on Polycom VVX phones that lets you park a call on a line you are monitoring. Ideal condition would be to hit the park button on an active call, and then hit the line/blf you want to park the call on.

The EFK's I have seen out there want you to manually enter the extension of where you would like to park the call. That is not ideal.
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