[VoiceOps] Unsecured conference lines

Anthony Orlando avorlando at yahoo.com
Thu Jun 2 15:27:13 EDT 2016

    Just mention HIPAA.  You might also have some HIPAA compliance issues as well. 

> On Jun 2, 2016, at 1:54 PM, Carlos Alvarez <caalvarez at gmail.com> wrote:
> We have a customer who has been nagging us to remove the PIN from their conference lines.  They are getting more insistent.  We've said no, for the obvious security reasons, and explained them all clearly.  On top of it, this is a medical-related company having sensitive conversations on conferences.  They keep pushing us.  What would you do?  On the one hand I think we have no liability in the matter, but on the other, we're more of a consulting ITSP than just a generic service provider.  We specialize in helping people not do stupid things with their phone system.  There's also the matter of just eating up a bunch of channels by people using it as their own conference.
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