[VoiceOps] VoIP Innovations reliability

Nate Burke nate at blastcomm.com
Thu Mar 17 18:45:29 EDT 2016


I was seeing similar.

On 3/17/2016 5:43 PM, Nathan Anderson wrote:
>
> I did see some traffic come in from DR during that last outage, but 
> when I placed test calls in from my cell, one call never completed 
> ("the number you are dialing is not available") and the INVITE for 
> that call definitely did not come in from the DR.
>
> -- Nathan
>
> *From:*VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of 
> *Nate Burke
> *Sent:* Thursday, March 17, 2016 3:27 PM
> *To:* voiceops at voiceops.org
> *Subject:* Re: [VoiceOps] VoIP Innovations reliability
>
> Annnd they're down again.
>
> On 3/17/2016 5:14 PM, Nate Burke wrote:
>
>     6 calls from 4 different CID numbers.  All within 3 minutes.
>
>     On 3/17/2016 4:58 PM, Nathan Anderson wrote:
>
>         Yesterday I definitely saw calls coming from the DR IP in my
>         logs, but I had not yet added that IP as a peerin our SBC.
>         I'll have to comb through logs today to see if we got any.
>
>         Are you saying that the multiple calls you saw coming to your
>         desk were all from the same number?  If I had to guess, their
>         side probably sent continuous INVITEs to you when it failed to
>         get back an OK for any of them (not that you weren't sending
>         back OK, but that their either didn't reach their SBC or did
>         not reach it in a timely manner).
>
>         -- Nathan
>
>         *From:*VoiceOps [mailto:voiceops-bounces at voiceops.org] *On
>         Behalf Of *Jeff Waddell
>         *Sent:* Thursday, March 17, 2016 2:53 PM
>         *To:* Nate Burke
>         *Cc:* voiceops at voiceops.org <mailto:voiceops at voiceops.org>
>         *Subject:* Re: [VoiceOps] VoIP Innovations reliability
>
>         That is the issue a lot of our customers are reporting - where
>         multiple calls are sent....
>
>         On Thu, Mar 17, 2016 at 5:49 PM, Nate Burke
>         <nate at blastcomm.com <mailto:nate at blastcomm.com>> wrote:
>
>         I didn't see any traffic increment on the DR IP Address in my
>         firewall rules, but this was odd.  During the 15 minute
>         period, I had probably 5 or 6 simultaneous calls ring into my
>         desk.  I normally only take a handfull of calls a day.
>
>         On 3/17/2016 4:39 PM, Jeff Waddell wrote:
>
>             We implemented it too - I haven't checked to see if any
>             traffic was sent across it
>
>             On Thu, Mar 17, 2016 at 5:20 PM, Nate Burke
>             <nate at blastcomm.com <mailto:nate at blastcomm.com>> wrote:
>
>             Only 15 Minutes this time though.  I had implemented the
>             Disaster Recover Trunk as mentioned previously, but I
>             didn't seem to be getting any calls completed through it.
>
>             On 3/17/2016 4:16 PM, Shripal Daphtary wrote:
>
>                 Down again!
>
>                 Thanks,
>
>                 Shripal
>
>
>                 On Mar 16, 2016, at 9:50 AM, Nate Burke
>                 <nate at blastcomm.com <mailto:nate at blastcomm.com>> wrote:
>
>                     Looks like it just came back up for me.  Just over
>                     30 min.
>
>                     Nate
>
>                     On 3/16/2016 8:45 AM, Shripal Daphtary wrote:
>
>                         We are experiencing an outage as well.
>
>                         Thanks,
>
>                         Shripal
>
>
>                         On Mar 16, 2016, at 9:36 AM, Nate Burke
>                         <nate at blastcomm.com
>                         <mailto:nate at blastcomm.com>> wrote:
>
>                             Problems again this morning? Looks to be
>                             acting the same as it has been.
>
>                             On 3/11/2016 6:00 PM, Alexander Lopez wrote:
>
>                                 I added them to our monitoring
>                                 platform, stated getting alarms this
>                                 past hour or so.
>
>                                 Up and down.
>
>
>
>                                 -------- Original message --------
>                                 From: Nathan Anderson
>                                 <nathana at fsr.com>
>                                 <mailto:nathana at fsr.com>
>                                 Date: 3/11/2016 6:31 PM (GMT-05:00)
>                                 To: 'Nate Burke' <nate at blastcomm.com>
>                                 <mailto:nate at blastcomm.com>,
>                                 voiceops at voiceops.org
>                                 <mailto:voiceops at voiceops.org>
>                                 Subject: Re: [VoiceOps] VoIP
>                                 Innovations reliability
>
>                                 ...aaaaaand we're back.
>
>                                 -- Nathan
>
>                                 -----Original Message-----
>                                 From: VoiceOps
>                                 [mailto:voiceops-bounces at voiceops.org]
>                                 On Behalf Of Nathan Anderson
>                                 Sent: Friday, March 11, 2016 3:30 PM
>                                 To: 'Nate Burke';
>                                 voiceops at voiceops.org
>                                 <mailto:voiceops at voiceops.org>
>                                 Subject: Re: [VoiceOps] VoIP
>                                 Innovations reliability
>
>                                 It *feels* like they are under attack
>                                 again, since I get a response to a
>                                 ping once every 20 or so.
>
>                                 -- Nathan
>
>                                 -----Original Message-----
>                                 From: VoiceOps
>                                 [mailto:voiceops-bounces at voiceops.org]
>                                 On Behalf Of Nathan Anderson
>                                 Sent: Friday, March 11, 2016 3:28 PM
>                                 To: 'Nate Burke';
>                                 voiceops at voiceops.org
>                                 <mailto:voiceops at voiceops.org>
>                                 Subject: Re: [VoiceOps] VoIP
>                                 Innovations reliability
>
>                                 Confirmed.
>
>                                 -- Nathan
>
>                                 -----Original Message-----
>                                 From: VoiceOps
>                                 [mailto:voiceops-bounces at voiceops.org]
>                                 On Behalf Of Nate Burke
>                                 Sent: Friday, March 11, 2016 3:26 PM
>                                 To: voiceops at voiceops.org
>                                 <mailto:voiceops at voiceops.org>
>                                 Subject: Re: [VoiceOps] VoIP
>                                 Innovations reliability
>
>                                 Anyone else show them down again right
>                                 now?  My traceroutes aren't even
>                                 leaving Chicago. Dying at a Chicago
>                                 hop on Level3.
>
>                                 Nate
>
>                                 On 3/6/2016 6:50 PM, Nathan Anderson
>                                 wrote:
>                                 > Did anybody else just suffer another
>                                 45-minute-ish long outage from about
>                                 4:00p PST to 4:45p PST (ending about 5
>                                 minutes ago)?
>                                 >
>                                 > -- Nathan
>                                 >
>                                 > -----Original Message-----
>                                 > From: frnkblk at iname.com
>                                 <mailto:frnkblk at iname.com>
>                                 [mailto:frnkblk at iname.com]
>                                 > Sent: Sunday, March 06, 2016 4:43 PM
>                                 > To: Nathan Anderson;
>                                 voiceops at voiceops.org
>                                 <mailto:voiceops at voiceops.org>
>                                 > Subject: RE: VoIP Innovations
>                                 reliability
>                                 >
>                                 > More here:
>                                 http://blog.voipinnovations.com/blog
>                                 >
>                                 > Frank
>                                 >
>                                 > -----Original Message-----
>                                 > From: VoiceOps
>                                 [mailto:voiceops-bounces at voiceops.org]
>                                 On Behalf Of Nathan
>                                 > Anderson
>                                 > Sent: Tuesday, March 01, 2016 8:27 PM
>                                 > To: voiceops at voiceops.org
>                                 <mailto:voiceops at voiceops.org>
>                                 > Subject: [VoiceOps] VoIP Innovations
>                                 reliability
>                                 >
>                                 > Holy schlamoly. Anybody else use
>                                 them here and being handed outage after
>                                 > outage over the last 2 days?
>                                 Seriously thinking at this point about
>                                 doing
>                                 > something else.  This is ridiculous.
>                                 >
>                                 > I desperately need sleep and if my
>                                 cell goes off one more time...
>                                 >
>                                 > -- Nathan
>                                 >
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>                                 >
>                                 >
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