[VoiceOps] VoIP Innovations reliability

[Ivan Kovacevic]

Peter,



We do connect privately to most providers and *larger clients*. This is
usually a Fibre cross connect or an MPLS extension, private IP address
range. And yes we do work with some of those Tier1’s below using their
“internet peer” model (although at least some of them can also get you on
their IPVPN service, which should be private and separate from their
Dedicated Internet Access technology, but our volume with these providers
hasn’t really warranted us digging too deep).



Where we use the Internet we are able to CIC away this traffic on short
notice. We connect via public internet for testing, smaller clients (or
providers) or for clients who do not want to put in a private connection…
but we make sure the client understands we may not be able to help them if
something goes sideways, although we still always try – at least to
identify the hop that’s causing packet loss (or whatever)… and we have
multiple (more than two) sites with different multi-homed (BGP) internet
connections so that we can (hopefully) avoid being taken out by DDOS and
work around the inherent Internet **funkiness**.



I am not saying it is bullet proof (jinx), but these are things that we’ve
found work for us.



Best Regards,



Ivan Kovacevic

Vice President, Client Services

Star Telecom | www.startelecom.ca | SIP Based Services for Contact Centers
| LinkedIn
<http://www.linkedin.com/company/star-telecom-www.startelecom.ca-?trk=top_nav_home>



*From:* Pete Eisengrein [mailto:peeip989 at gmail.com]
*Sent:* Friday, March 18, 2016 11:54 AM
*To:* Ivan Kovacevic <ivan.kovacevic at startelecom.ca>
*Cc:* voiceops at voiceops.org
*Subject:* Re: [VoiceOps] VoIP Innovations reliability



> Although this will probably draw a well worded and highly sarcastic
> retort, I have to disagree :).

Not by me. I'm not that smart.


> Firstly, on my scale "impacted in some way" is way better than being
> completely down.



Agree.



> And secondly, we have had instances where the public side of our network
> was hammered by DDOS, while the private part of our network (including
> most connections to carriers and large clients) was not affected. So it
> does make a difference, at least in our environment.



So, are your customers connecting to a truly private side of your network?
I'm talking from my experience with the likes of Verizon, Level3,
CenturyLink, etc. We're directly connected, but that only means we are,
essentially, an internet peer. Unless they've been lying to me all these
years, they don't offer a truly private access to their gateways. Also,
I've connected to Star in the past and they were public IP's  ;-)







On Fri, Mar 18, 2016 at 10:38 AM, Ivan Kovacevic <
ivan.kovacevic at startelecom.ca> wrote:

Although this will probably draw a well worded and highly sarcastic
retort, I have to disagree :).

Firstly, on my scale "impacted in some way" is way better than being
completely down.

And secondly, we have had instances where the public side of our network
was hammered by DDOS, while the private part of our network (including
most connections to carriers and large clients) was not affected. So it
does make a difference, at least in our environment.

Best Regards,

Ivan Kovacevic
Vice President, Client Services
Star Telecom | www.startelecom.ca | SIP Based Services for Contact Centers
| LinkedIn


-----Original Message-----
From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Alex
Balashov
Sent: Thursday, March 17, 2016 10:53 PM
To: voiceops at voiceops.org
Subject: Re: [VoiceOps] VoIP Innovations reliability

On 03/17/2016 10:51 PM, Peter E wrote:

> If you use a carrier and they are attacked, chances are you're going
> to be impacted in some way, regardless if you are directly connected.

+1.

Direct connection vs. public Internet is irrelevant here.

--
Alex Balashov | Principal | Evariste Systems LLC
1447 Peachtree Street NE, Suite 700
Atlanta, GA 30309
United States

Tel: +1-800-250-5920 (toll-free) / +1-678-954-0671 (direct)
Web: http://www.evaristesys.com/, http://www.csrpswitch.com/
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