[VoiceOps] Cloud PBX Provider in Mexico

[Ball, Jared]

Delay can been an issue.  You probably have little control over the delay across the PSTN so it is that much more important that delay across the LAN and WAN be as low as possible.  320 - 340ms is probably the max round trip delay your customers will accept.  If is is higher than that your customers will interrupt each other and become frustrated.  You can reduce jitter buffers but that wont buy you much. 
________________________________________
From: VoiceOps [voiceops-bounces at voiceops.org] on behalf of Carlos Alvarez [caalvarez at gmail.com]
Sent: Wednesday, November 23, 2016 8:28 AM
To: voiceops at voiceops.org
Subject: Re: [VoiceOps] Cloud PBX Provider in Mexico

We have a number of customers in Mexico and see no real issues with call quality and connectivity.  One is a small call center with high volume, and issues are rare.


On Wed, Nov 23, 2016 at 7:53 AM, Faisal Imtiaz <faisal at snappytelecom.net<mailto:faisal at snappytelecom.net>> wrote:
As long as you have good internet connectivity (path) to where ever you Hosted PBX is located, there is no other requirement.

e.g. our physical hosting infrastructure is in Miami, we have customers who have the actual endpoints all over the world.

As long as the internet connection is good, and the phones are able to reach the hosted pbx to register, all of the other stuff is not a hard requirement.

Regads.

Faisal Imtiaz
Snappy Internet & Telecom
7266 SW 48 Street
Miami, FL 33155
Tel: 305 663 5518 x 232<tel:305%20663%205518%20x%20232>

Help-desk: (305)663-5518<tel:%28305%29663-5518> Option 2 or Email: Support at Snappytelecom.net

________________________________
From: "Patrick Hemmen" <patrick at pahem.de<mailto:patrick at pahem.de>>
To: "voiceops at voiceops.org<mailto:voiceops at voiceops.org>" <voiceops at voiceops.org<mailto:voiceops at voiceops.org>>
Sent: Wednesday, November 23, 2016 4:36:50 AM
Subject: [VoiceOps] Cloud PBX Provider in Mexico
Hello,
I'm currently involved in a project to setup several new branch offices all over the world with a small local staff of about 10 people. The first branch office will be in Mexico.  My plan is to have as less local equipment as possible and for telephone I'm looking for a Cloud provider. A quick research directed me to AstraQom [1] and would like to hear from your experiences with them. In addition I would like to hear what type and setup for the WAN connection to a Cloud PBX do you use. I'm unsure if it just enough to prioritize the voice traffic at the local gateway or if a MPLS connection to the Cloud PBX is needed.

Thank you,
Patrick


[1] https://www.astraqom.com/<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.astraqom.com_&d=DgMFaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=jySYuR6eMC8QV4OSFJ9QjB8IqDM3pNYE6owt4BX1R3s&m=-pwXVXd8gb4ICJ17PMby3cF6HrBc8H7JJMwlXWVFpQs&s=Ff7-G2hxn-53pBLgoJnOhVdIdb9bf_OTOkjxm_eCu-E&e=>

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