[VoiceOps] Vitleity alternatives

Aryn Nakaoka 808.356.2901 anakaoka at trinet-hi.com
Thu Sep 8 20:44:47 EDT 2016

How many DIDs and minutes are you guys doing ?

Aryn H. K. Nakaoka
anakaoka at trinet-hi.com

Direct: 808.356.2901
Fax : 808.356.2919

Tri-net Solutions
518 Holokahana Lane Suite #200
Honolulu, HI 96817


Aloha Tone PBX  https://www.youtube.com/watch?v=96YWPY9wCeU

Aloha Tone (HA) High Availability http://youtu.be/rJsr4k0RBH8

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On Thu, Sep 8, 2016 at 1:29 PM, Oren Yehezkely <orenyny at gmail.com> wrote:

> Hello,
> We have been using Vitelity in the last two years, a few months after they
> were acquired by Onvoy.
> In the last months we see a deterioration in the quality of their service.
> Port requests we submit take weeks to complete, when we ask for an update
> they try to sell us the expedited service for $75!!
> It also seems that they have a big problem with staff as we see a big
> turnover with the people we deal with.
> Their portal may have been the state of the art years ago, now it feels
> like it is from the middle ages.
> Looks like Onvoy is busy spending money on acquisitions, but would not let
> them provide good customer service.
> Would be happy to hear if you can recommend any alternatives.
> Thanks!
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