[VoiceOps] under what circumstances can a port out request be rejected?

[Reinventing Rich]

Thanks mark!

On Wed, Apr 5, 2017 at 4:31 PM, Mark Diaz <mdiaz at vinixglobal.com> wrote:

> According to or legal firm, these are the valid disputes:
>
> Valid port dispute reasons
>
> Customer name mismatch/missing 01
>
> Address mismatch/missing 02
>
> Contact/Customer Signature missing 03
>
> Toll Free Shared/Bundled 04
>
> Signature Date missing or Expired 05
>
> Sent to Wrong Resp Org 06
>
> TFN Not listed on Request 07
>
> All Data Mismatch 08
>
> LOA/Linking LOA missing 09
>
> Illegible LOA 11
>
> More Recent LOA 12
>
> Unauthorized Contact/customer signature 13
>
>
>
> On Apr 5, 2017, at 6:29 PM, Reinventing Rich <reinventingrich at gmail.com>
> wrote:
>
> thanks so much everyone. I really want to do right by everyone I just cant
> find any of these rules regarding porting on the FCC site that isn't
> specifically for wireless providers and we are a voip provider
>
> On Wed, Apr 5, 2017 at 4:23 PM, Carlos Alvarez <caalvarez at gmail.com>
> wrote:
>
>> Our attorney advised that we can reject it for unpaid balances, but not
>> for future revenue based on a contract.  I never thought to ask whether
>> early term fees could be assessed immediately so it could be denied.  Tread
>> lightly, the FTC/FCC like to take the customer's side.
>>
>> I think I'd call the customer and ask their intentions.
>>
>>
>> On Wed, Apr 5, 2017 at 3:09 PM, Reinventing Rich <
>> reinventingrich at gmail.com> wrote:
>>
>>> Long story but we bought out a persons 3 year Century Link 3 yr contract
>>> and now half a year later we just got a port out request for their main TN.
>>>
>>> Ordinarily I would say hey if you dont like the service no big deal but
>>> this is going to hurt bad if they won't pay up what they owe on the
>>> contract (at least what we had to pay Century Link)
>>>
>>> I've never tried to reject someones port out request, can I just reject
>>> for lack of payment?
>>>
>>> Do I have to give a reason?
>>>
>>> Do I just do like all the other providers do to me and make them provide
>>> CSR data and keep telling them its wrong... XD
>>>
>>> I'm asking in earnest, I want to be legit but this is really going to
>>> hurt the company I work for
>>>
>>> _______________________________________________
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>>>
>>>
>>
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>>
>
>
> --
> Cheers,
> Rich Breton
>
> Give a man a program, you will frustrate him for a day;Teach him how to
> program, you will frustrate him for a lifetime.
>
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>


-- 
Cheers,
Rich Breton

Give a man a program, you will frustrate him for a day;Teach him how to
program, you will frustrate him for a lifetime.
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