[VoiceOps] under what circumstances can a port out request be rejected?

[Paul Timmins]

These are for tollfree, the rules for LNP are different.

On 04/05/2017 06:45 PM, Reinventing Rich wrote:
> Thanks mark!
>
> On Wed, Apr 5, 2017 at 4:31 PM, Mark Diaz <mdiaz at vinixglobal.com 
> <mailto:mdiaz at vinixglobal.com>> wrote:
>
>     According to or legal firm, these are the valid disputes:
>
>     Valid port dispute reasons
>
>     Customer name mismatch/missing 01
>
>     Address mismatch/missing 02
>
>     Contact/Customer Signature missing 03
>
>     Toll Free Shared/Bundled 04
>
>     Signature Date missing or Expired 05
>
>     Sent to Wrong Resp Org 06
>
>     TFN Not listed on Request 07
>
>     All Data Mismatch 08
>
>     LOA/Linking LOA missing 09
>
>     Illegible LOA 11
>
>     More Recent LOA 12
>
>     Unauthorized Contact/customer signature 13
>
>
>
>
>     On Apr 5, 2017, at 6:29 PM, Reinventing Rich
>     <reinventingrich at gmail.com <mailto:reinventingrich at gmail.com>> wrote:
>
>>     thanks so much everyone. I really want to do right by everyone I
>>     just cant find any of these rules regarding porting on the FCC
>>     site that isn't specifically for wireless providers and we are a
>>     voip provider
>>
>>     On Wed, Apr 5, 2017 at 4:23 PM, Carlos Alvarez
>>     <caalvarez at gmail.com <mailto:caalvarez at gmail.com>> wrote:
>>
>>         Our attorney advised that we can reject it for unpaid
>>         balances, but not for future revenue based on a contract.  I
>>         never thought to ask whether early term fees could be
>>         assessed immediately so it could be denied.  Tread lightly,
>>         the FTC/FCC like to take the customer's side.
>>
>>         I think I'd call the customer and ask their intentions.
>>
>>
>>         On Wed, Apr 5, 2017 at 3:09 PM, Reinventing Rich
>>         <reinventingrich at gmail.com
>>         <mailto:reinventingrich at gmail.com>> wrote:
>>
>>             Long story but we bought out a persons 3 year Century
>>             Link 3 yr contract and now half a year later we just got
>>             a port out request for their main TN.
>>
>>             Ordinarily I would say hey if you dont like the service
>>             no big deal but this is going to hurt bad if they won't
>>             pay up what they owe on the contract (at least what we
>>             had to pay Century Link)
>>
>>             I've never tried to reject someones port out request, can
>>             I just reject for lack of payment?
>>
>>             Do I have to give a reason?
>>
>>             Do I just do like all the other providers do to me and
>>             make them provide CSR data and keep telling them its
>>             wrong... XD
>>
>>             I'm asking in earnest, I want to be legit but this is
>>             really going to hurt the company I work for
>>
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>>
>>
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>>
>>
>>
>>     -- 
>>     Cheers,
>>     Rich Breton
>>
>>     Give a man a program, you will frustrate him for a day;Teach him
>>     how to program, you will frustrate him for a lifetime.
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>
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>
>
>
>
> -- 
> Cheers,
> Rich Breton
>
> Give a man a program, you will frustrate him for a day;Teach him how 
> to program, you will frustrate him for a lifetime.
>
>
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