[VoiceOps] Fax ATAs/devices

[Nicholas Sten]

The point I was driving at is the fax is no longer a fax as they understand it. That gives some lawyers pause when they understand what that means. For those that understand and aren't bothered by the change in technology should also understand that simply emailing a scanned document to be printed out later is exactly the same in terms of technology at this point: analog data turned into digital data and sent as bits.

If that doesn't make them have the a-ha moment that faxes are unnecessary, nothing will.


> On Apr 27, 2017, at 9:14 PM, Carlos Alvarez <caalvarez at gmail.com> wrote:
> 
> Maybe we've just been lucky, but our law customers really love new tech.  In fact if I could just work for law offices all the time I'd love it.  So low maintenance.
> 
> As to the absurdity of any kind of fax...yeah...
> 
>> On Thu, Apr 27, 2017 at 4:53 PM, Nicholas Sten <nicksten at gmail.com> wrote:
>> Alex knows about that old method, too, I'm sure. The part that gets me is the law firms. Once they realize their fax machine isn't directly squealing into the destination fax machine, they freak out.  On the other hand, any entity that has no problem with connectionless faxing should be an easy target to talk into some sort of efax solution.
>> 
>> It's absurd we are still discussing traditional faxing as a serious means of communication.
>> 
>> Nick
>> 
>> 
>>> On Apr 27, 2017, at 7:47 PM, Carlos Alvarez <caalvarez at gmail.com> wrote:
>>> 
>>> Yes, there are boxes that store and forward the fax.  They "answer" the call from the machine and accept the fax.  Then they use HTTP(S) to deliver the image to a server, where it is then again sent as a fax to the endpoint.  Which in many cases converts it back to an image, and e-mails it to someone.
>>> 
>>> If this all sounds completely retarded since it's really just scanning and e-mailing, you are correct.  But people are stupid.
>>> 
>>> 
>>>> On Thu, Apr 27, 2017 at 4:42 PM, Alex Balashov <abalashov at evaristesys.com> wrote:
>>>> The interfaces for delivering fax that I know about are:
>>>> 
>>>> 1. Modem tones embedded in acoustic/bearer path;
>>>> 
>>>> 2. T.38 (to gateway with TDM or analog PSTN trunks).
>>>> 
>>>> Is there another method I don't know about?
>>>> 
>>>> On April 27, 2017 7:35:42 PM EDT, Colton Conor <colton.conor at gmail.com> wrote:
>>>> >I am pretty sure all these carriers just use HTTPS Faxback technology.
>>>> >I
>>>> >know Concord Fax provides wholesale fax service to Momentum Telecom.
>>>> >All
>>>> >that I have seen require an Audiocodes HTTPS fax adapter. Not sure what
>>>> >runs the server piece. Is there anything opensouce that supports HTTPS
>>>> >fax?
>>>> >No, I am not talking about SIP or T.38 that shit doesn't work well.
>>>> >
>>>> >On Thu, Apr 27, 2017 at 4:30 PM, Carlos Alvarez <caalvarez at gmail.com>
>>>> >wrote:
>>>> >
>>>> >> Fax is dead.  Long live fax.
>>>> >>
>>>> >> We've resisted supporting it, but customers still need it on
>>>> >occasion, and
>>>> >> they hate having a separate landline carrier just for a fax line.  So
>>>> >I'm
>>>> >> wondering what others here use successfully to provide their
>>>> >customers with
>>>> >> a "fax line" to a physical machine.  We would only use a handful of
>>>> >them,
>>>> >> and only with our customers who have a fully managed service (IE,
>>>> >2-3ms
>>>> >> connection directly to us over MPLS).  We run Asterisk and pass T.38
>>>> >to a
>>>> >> few carriers.  We currently do fax to e-mail inbound on Asterisk with
>>>> >no
>>>> >> issues.
>>>> >>
>>>> >> Volume is very light, maybe 3-5 per day per customer, so things like
>>>> >the
>>>> >> Vitelity FaxEnable don't make economic sense ($25/mo unlimited our
>>>> >cost).
>>>> >>
>>>> >>
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>>>> >>
>>>> >>
>>>> 
>>>> 
>>>> -- Alex
>>>> 
>>>> --
>>>> Principal, Evariste Systems LLC (www.evaristesys.com)
>>>> 
>>>> Sent from my Google Nexus.
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