[VoiceOps] Reporting tool for Asterisk CDRs
caalvarez at gmail.com
Wed Feb 22 14:32:26 EST 2017
All of these products seem to require things running on the server, or a
server. We're literally looking for something to look at the existing CDR
files only. For two reasons--they want to look at historical data, and we
prefer not to add cruft to our voice servers. We could put it elsewhere,
but then, deploying more infrastructure means a cost we need to pass on.
We already use Asternic on a couple of custom servers for call centers.
On Wed, Feb 22, 2017 at 12:03 PM, Shripal Daphtary <shripald at gmail.com>
> CDR-STATS.org is what we have used in the past for asterisk rollouts. --I
> think you guys use asterisk, right?
> It's an easy to use interface and is pretty robust.
> It also supports free switch, kamalio, etc
> We use Akixi for Broadworks
> > On Feb 22, 2017, at 1:22 PM, Carlos Alvarez <caalvarez at gmail.com> wrote:
> > Yes, I could Google it, but I often get so much more from the experience
> and opinions here.
> > We have a customer asking for some reporting capabilities such as total
> calls and call time for specific extensions. Nothing really complex.
> Probably 70 handsets, and they just need to know how the customer service
> team is doing (report of calls/time for five phones), sales team, etc.
> > _______________________________________________
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> > VoiceOps at voiceops.org
> > https://puck.nether.net/mailman/listinfo/voiceops
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