[VoiceOps] Reporting tool for Asterisk CDRs

[Carlos Alvarez]

All of these products seem to require things running on the server, or a
server.  We're literally looking for something to look at the existing CDR
files only.  For two reasons--they want to look at historical data, and we
prefer not to add cruft to our voice servers.  We could put it elsewhere,
but then, deploying more infrastructure means a cost we need to pass on.

We already use Asternic on a couple of custom servers for call centers.


On Wed, Feb 22, 2017 at 12:03 PM, Shripal Daphtary <shripald at gmail.com>
wrote:

> CDR-STATS.org is what we have used in the past for asterisk rollouts. --I
> think you guys use asterisk, right?
>
> It's an easy to use interface and is pretty robust.
>
> It also supports free switch, kamalio, etc
>
>
> We use Akixi for Broadworks
>
>
>
> Thanks,
>
> Shripal
>
> > On Feb 22, 2017, at 1:22 PM, Carlos Alvarez <caalvarez at gmail.com> wrote:
> >
> > Yes, I could Google it, but I often get so much more from the experience
> and opinions here.
> >
> > We have a customer asking for some reporting capabilities such as total
> calls and call time for specific extensions.  Nothing really complex.
> Probably 70 handsets, and they just need to know how the customer service
> team is doing (report of calls/time for five phones), sales team, etc.
> >
> > _______________________________________________
> > VoiceOps mailing list
> > VoiceOps at voiceops.org
> > https://puck.nether.net/mailman/listinfo/voiceops
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/voiceops/attachments/20170222/d388831c/attachment.html>