[VoiceOps] Reporting tool for Asterisk CDRs

Ryan Delgrosso ryandelgrosso at gmail.com
Wed Feb 22 16:34:57 EST 2017


While it definitely sides on the "nuclear option" side of solutions and 
requires a little bit more work I would highly recommend the ELK stack 
for all your data crunching/visualizing needs

Use lightweight filebeat agent to harvest CDR's, feed to logstash for 
parsing/munging/deposit in elasticsearch then analyze in Kibana. It 
distributes extremely well and can scale to pretty much any need.

Once you get accustomed to digesting data like this you wont go back.

DataDog is a hosted version of this but its not hard to build at all.


On 2/22/2017 11:32 AM, Carlos Alvarez wrote:
> All of these products seem to require things running on the server, or 
> a server.  We're literally looking for something to look at the 
> existing CDR files only.  For two reasons--they want to look at 
> historical data, and we prefer not to add cruft to our voice servers.  
> We could put it elsewhere, but then, deploying more infrastructure 
> means a cost we need to pass on.
> We already use Asternic on a couple of custom servers for call centers.
> On Wed, Feb 22, 2017 at 12:03 PM, Shripal Daphtary <shripald at gmail.com 
> <mailto:shripald at gmail.com>> wrote:
>     CDR-STATS.org is what we have used in the past for asterisk
>     rollouts. --I think you guys use asterisk, right?
>     It's an easy to use interface and is pretty robust.
>     It also supports free switch, kamalio, etc
>     We use Akixi for Broadworks
>     Thanks,
>     Shripal
>     > On Feb 22, 2017, at 1:22 PM, Carlos Alvarez <caalvarez at gmail.com
>     <mailto:caalvarez at gmail.com>> wrote:
>     >
>     > Yes, I could Google it, but I often get so much more from the
>     experience and opinions here.
>     >
>     > We have a customer asking for some reporting capabilities such
>     as total calls and call time for specific extensions.  Nothing
>     really complex.  Probably 70 handsets, and they just need to know
>     how the customer service team is doing (report of calls/time for
>     five phones), sales team, etc.
>     >
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