[VoiceOps] Hotel IP phones

Nicholas Sten nicksten at gmail.com
Wed Jan 4 19:11:10 EST 2017

I suggest they consider their target customer demographic. If catering to the weary transient traveler or the elderly pensioner, keeping it simple might be the best plan, so get an inexpensive proven IP phone like one of the Grandstreams.

If they are a modern facility with an eye on enabling technology, I would consider ditching the phone entirely and instead look into a fixed-mount tablet or even a custom-firmware Echo Dot or Google Home, especially if this is a ground-up remodel or a completely new facility. The days of limited-function devices are done.

Circling back, however, you said small hotel in Texas. Without additional reference, that could be a 100-room suburban or even smaller rural facility, so Tomorrowland might be overkill, in which case they may only need basic budget communication with the front desk.



> On Jan 4, 2017, at 6:42 PM, Ernesto Miro Cons <emc at transtelco.net> wrote:
> Good day everyone, 
> I was told that VoiceOps.org was a great place to begin discussions and conversations with other carriers about Voice Over IP subjects, and hope I am not breaking any rules for this forum.
> I am being tasked with suggesting several models of IP phones for a small hotel in Texas in which we are providing it with their Internet Service. Each provider suggested one the following wireless IP wireless models:
> Yealink - W56P
> SNOM - M65
> Grandstream - DP720
> Then Polycom suggested going with a touchscreen phone with web browsing capabilities, for room service convenience. (VVX 500)
> I am a little lost as to what are the trending choices in IP phones for hotels and would like to hear your though on the matter and ideas around the use and setup of wireless IP phones or touchscreen IP phones.
> Best regards,
> -- 
> Ernesto Miro 
> Ingeniería de Proyectos Nuevos | New Projects Engineering
> MX: +52 656-257-4131 
> US: +1 915-217-2650
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