[VoiceOps] Hotel IP phones

Faisal Imtiaz faisal at snappytelecom.net
Wed Jan 4 18:57:15 EST 2017

Hi Ernesto, 

In my opinion, trying to pick the IP Phone device for a Hotel would be the wrong way of approaching the solution. 

You need to nail down the other requirements (these features are typically grouped together under Hospitality Phone System), and in many cases there is a requirement to tie that into the Customer billing system. 

Once you nail down the backend, then you can make a decision on the handsets supported. 

Most of the Hotels we have as clients, are using Mitel phone system's (due to requirement to tie into the billing / customer management system). 

We do provide the IP/Sip PRI service to feed these phone systems. 

Best of Luck. 


Faisal Imtiaz 
Snappy Internet & Telecom 

> From: "Ernesto Miro Cons" <emc at transtelco.net>
> To: "voiceops at voiceops.org" <voiceops at voiceops.org>
> Sent: Wednesday, January 4, 2017 6:42:05 PM
> Subject: [VoiceOps] Hotel IP phones

> Good day everyone,

> I was told that VoiceOps.org was a great place to begin discussions and
> conversations with other carriers about Voice Over IP subjects, and hope I am
> not breaking any rules for this forum.

> I am being tasked with suggesting several models of IP phones for a small hotel
> in Texas in which we are providing it with their Internet Service. Each
> provider suggested one the following wireless IP wireless models:

>     * Yealink - W56P
>     * SNOM - M65
>     * Grandstream - DP720

> Then Polycom suggested going with a touchscreen phone with web browsing
> capabilities, for room service convenience. (VVX 500)

> I am a little lost as to what are the trending choices in IP phones for hotels
> and would like to hear your though on the matter and ideas around the use and
> setup of wireless IP phones or touchscreen IP phones.

> Best regards,
> --

> Ernesto Miro

> Ingeniería de Proyectos Nuevos | New Projects Engineering

> MX: +52 656- 257-4131

> US: +1 915-217-2650

> AVISO DE CONFIDENCIALIDAD: Esta comunicación es sólo para el uso de la persona o
> entidad a la que se dirige y puede contener información privilegiada,
> confidencial y exenta de divulgación bajo la legislación aplicable. Si no es el
> destinatario de esta información, se le notifica que cualquier uso, difusión,
> distribución o copia de la comunicación está estrictamente prohibido.

> CONFIDENTIALITY NOTICE: This communication is intended only for the use of the
> individual or entity to which it is addressed and may contain information that
> is privileged, confidential, and exempt from disclosure under applicable law.
> If you are not the intended recipient of this information, you are notified
> that any use, dissemination, distribution, or copying of the communication is
> strictly prohibited.

> _______________________________________________
> VoiceOps mailing list
> VoiceOps at voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/voiceops/attachments/20170104/fcbe565e/attachment.html>

More information about the VoiceOps mailing list