[VoiceOps] in-house answering service solution

[Peter Beckman]

I know the OP wanted software, but I'm interested.

We use VoiceNation for our emergency backup line, in case OUR
infrastructure is down. Thankfully our customers haven't had to use it, but
we want offnet coverage.

VoiceNation charges $50/month plus $1 or $2 per minute. We get 1-2 calls a
year, most of them are not for us.

When they do get a message, they do a "Live Relay" through a call tree
until someone is reached, at which point the message is relayed.

Since we're low volume, like 0-2 calls a year, I'd love to know of any
other carriers that offer live 24/7 live answering and message relay for
less than VoiceNation.

I'm looking at:

     * AnswerAmerica -- $1/call, don't know if they do Live Relay
     * AnswerNet -- unsure of pricing, unsure of Live Relay
     * Specialty Answering Service -- $29/month + $1.19/minute

Any others (with pricing considering our situation) is appreciated!

PatLive is too much for us. Unsure of AnswerAllUSA

On Tue, 7 Mar 2017, Joe Carroll wrote:

> Cost effective...  answerallusa.com
>
> An alternative...  www.patlive.com
>
> On Tue, Mar 7, 2017 at 4:34 PM Izzy Goldstein - TeleGo <
> igoldstein at telego.net> wrote:
>
>> anyone have anything they would recommend ?
>>
>> my client is looking to eliminate voice mails from several of their
>> departments, and rather have a live person answer the call as a answering
>> service,
>>
>> and they need the ability to track of the calls were called back after a
>> message was taken, etc
>>
>> --
>>
>> Izzy Goldstein
>>
>> Chief Technology Officer
>>
>> Main: (212) 477-1000 x 2085 <(212)%20477-1000>
>>
>> Direct: (929) 477-2085
>>
>> Website: www.telego.com <http://www.telego.net/>
>>
>>
>> <http://www.telego.com/>
>>
>>
>> Confidentiality Notice: This e-mail may contain confidential and/or
>> privileged information. If you are not the intended recipient or have
>> received this e-mail in error please notify us immediately by email reply
>> and destroy this e-mail. Any unauthorized copying, disclosure or
>> distribution of the material in this e-mail is strictly forbidden. Any
>> views or opinions presented in this email are solely those of the author
>> and do not necessarily represent those of TeleGo (T). Employees of TeleGo
>> are expressly required not to make defamatory statements and not to
>> infringe or authorize any infringement of copyright or any other legal
>> right by email communications. Any such communication is contrary to TeleGo
>> policy and outside the scope of the employment of the individual concerned.
>> TeleGo will not accept any liability in respect of such communication, and
>> the employee responsible will be personally liable for any damages or other
>> liability arising.
>>
>>
>> TeleGo Hosted PBX <https://youtu.be/DaT8YAZ4V0w>
>> _______________________________________________
>> VoiceOps mailing list
>> VoiceOps at voiceops.org
>> https://puck.nether.net/mailman/listinfo/voiceops
>>
>

---------------------------------------------------------------------------
Peter Beckman                                                  Internet Guy
beckman at angryox.com                                 http://www.angryox.com/
---------------------------------------------------------------------------
-------------- next part --------------
_______________________________________________
VoiceOps mailing list
VoiceOps at voiceops.org
https://puck.nether.net/mailman/listinfo/voiceops