[VoiceOps] in-house answering service solution

Peter Beckman beckman at angryox.com
Wed Mar 8 00:47:58 EST 2017

I know the OP wanted software, but I'm interested.

We use VoiceNation for our emergency backup line, in case OUR
infrastructure is down. Thankfully our customers haven't had to use it, but
we want offnet coverage.

VoiceNation charges $50/month plus $1 or $2 per minute. We get 1-2 calls a
year, most of them are not for us.

When they do get a message, they do a "Live Relay" through a call tree
until someone is reached, at which point the message is relayed.

Since we're low volume, like 0-2 calls a year, I'd love to know of any
other carriers that offer live 24/7 live answering and message relay for
less than VoiceNation.

I'm looking at:

     * AnswerAmerica -- $1/call, don't know if they do Live Relay
     * AnswerNet -- unsure of pricing, unsure of Live Relay
     * Specialty Answering Service -- $29/month + $1.19/minute

Any others (with pricing considering our situation) is appreciated!

PatLive is too much for us. Unsure of AnswerAllUSA

On Tue, 7 Mar 2017, Joe Carroll wrote:

> Cost effective...  answerallusa.com
> An alternative...  www.patlive.com
> On Tue, Mar 7, 2017 at 4:34 PM Izzy Goldstein - TeleGo <
> igoldstein at telego.net> wrote:
>> anyone have anything they would recommend ?
>> my client is looking to eliminate voice mails from several of their
>> departments, and rather have a live person answer the call as a answering
>> service,
>> and they need the ability to track of the calls were called back after a
>> message was taken, etc
>> --
>> Izzy Goldstein
>> Chief Technology Officer
>> Main: (212) 477-1000 x 2085 <(212)%20477-1000>
>> Direct: (929) 477-2085
>> Website: www.telego.com <http://www.telego.net/>
>> <http://www.telego.com/>
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Peter Beckman                                                  Internet Guy
beckman at angryox.com                                 http://www.angryox.com/
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