[VoiceOps] in-house answering service solution

[Izzy Goldstein - TeleGo]

liveanswer.com actually seems like a good product - we have been using it
and are happy

but this solution is for software, not a service. ive found 1 product which
is only for mitel systems, id love to find the same for SIP
http://www.ctisoftware.com/ans.html


On Wed, Mar 8, 2017 at 12:47 AM, Peter Beckman <beckman at angryox.com> wrote:

> I know the OP wanted software, but I'm interested.
>
> We use VoiceNation for our emergency backup line, in case OUR
> infrastructure is down. Thankfully our customers haven't had to use it, but
> we want offnet coverage.
>
> VoiceNation charges $50/month plus $1 or $2 per minute. We get 1-2 calls a
> year, most of them are not for us.
>
> When they do get a message, they do a "Live Relay" through a call tree
> until someone is reached, at which point the message is relayed.
>
> Since we're low volume, like 0-2 calls a year, I'd love to know of any
> other carriers that offer live 24/7 live answering and message relay for
> less than VoiceNation.
>
> I'm looking at:
>
>     * AnswerAmerica -- $1/call, don't know if they do Live Relay
>     * AnswerNet -- unsure of pricing, unsure of Live Relay
>     * Specialty Answering Service -- $29/month + $1.19/minute
>
> Any others (with pricing considering our situation) is appreciated!
>
> PatLive is too much for us. Unsure of AnswerAllUSA
>
> On Tue, 7 Mar 2017, Joe Carroll wrote:
>
> Cost effective...  answerallusa.com
>>
>> An alternative...  www.patlive.com
>>
>> On Tue, Mar 7, 2017 at 4:34 PM Izzy Goldstein - TeleGo <
>> igoldstein at telego.net> wrote:
>>
>> anyone have anything they would recommend ?
>>>
>>> my client is looking to eliminate voice mails from several of their
>>> departments, and rather have a live person answer the call as a answering
>>> service,
>>>
>>> and they need the ability to track of the calls were called back after a
>>> message was taken, etc
>>>
>>> --
>>>
>>> Izzy Goldstein
>>>
>>> Chief Technology Officer
>>>
>>> Main: (212) 477-1000 x 2085 <(212)%20477-1000>
>>>
>>> Direct: (929) 477-2085
>>>
>>> Website: www.telego.com <http://www.telego.net/>
>>>
>>>
>>> <http://www.telego.com/>
>>>
>>>
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>>
> ------------------------------------------------------------
> ---------------
> Peter Beckman                                                  Internet Guy
> beckman at angryox.com
> http://www.angryox.com/
> ------------------------------------------------------------
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>


-- 

Izzy Goldstein

Chief Technology Officer

Main: (212) 477-1000 x 2085 <(212)%20477-1000>

Direct: (929) 477-2085

Website: www.telego.com <http://www.telego.net/>


<http://www.telego.com/>


Confidentiality Notice: This e-mail may contain confidential and/or
privileged information. If you are not the intended recipient or have
received this e-mail in error please notify us immediately by email reply
and destroy this e-mail. Any unauthorized copying, disclosure or
distribution of the material in this e-mail is strictly forbidden. Any
views or opinions presented in this email are solely those of the author
and do not necessarily represent those of TeleGo (T). Employees of TeleGo
are expressly required not to make defamatory statements and not to
infringe or authorize any infringement of copyright or any other legal
right by email communications. Any such communication is contrary to TeleGo
policy and outside the scope of the employment of the individual concerned.
TeleGo will not accept any liability in respect of such communication, and
the employee responsible will be personally liable for any damages or other
liability arising.


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