[VoiceOps] What does you use for Hosted PBX and why?

[Fred Posner]

On 03/16/2017 09:36 AM, Colton Conor wrote:
> Mark/Fred,
> 
> With 2600hz / Kazoo, are you paying them to install, maintain, and
> update their platform, or did you download and install it on your own? I
> talked to 2600hz's long ago about their hosted product, and at the time
> it just was not mature enough. Not to mention they basically wanted
> something like $5 per seat, and support on-top of that which was
> equivalent to the price I was paying for broadsoft seats on a monthly
> basis. No they didn't charge extra for group features like auto
> attedants and hunt groups like broadsoft does, but still I considered
> their product high priced for the limited functionality it had. 
> 

I have used Broadsoft and tried to work that into a hosted model with
great disappointment. The problems I had with a Broadsoft/Acme Packet
solution in handling 10k users was mind blowing... especially, since I
was able to eliminate these problems and see incredible growth when I
switched to openSER/Kamailio.

We jumped to over 60k users and eliminated (completely) problems with
NAT, one way audio, as well as increasing the features we could offer
our clients.

I think some vendors are starting to aggressively attack open source
(Mitel recently did, I responded:
http://www.fredposner.com/1935/mitel-thinks-knowledge-is-a-risk/).

Some people look at open source as a "cheaper" solution, but that's not
the reason I became involved... I needed a better solution, and again,
Kamailio solved the problems I had 15 years ago and it continues to be a
rock solid performer today.

--fred