[VoiceOps] Maximum latency

Carlos Alvarez caalvarez at gmail.com
Wed Mar 22 13:59:05 EDT 2017


One of our larger customers is about to launch a new call center in
Malaysia.  The connection there is fast, the trace looks surprisingly clean
and short, but latency is consistently at 239-245ms.  We've never knowingly
had a connection over 130ms.  Does anyone have experiences, good or bad,
with latency approaching a quarter second?  The jitter level seems fine, so
I believe they'll just have a delay but decent call quality.
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