[VoiceOps] How do you update/manage your notification contacts?

Mauricio Lizano mauricio.lizano at gmail.com
Wed May 31 18:42:49 EDT 2017


Are you talking internal or customer facing?

On May 31, 2017 3:59 PM, "Carlos Alvarez" <caalvarez at gmail.com> wrote:

> We're at the point where we really need to clean up and update our
> notifications contact list (people to notify of outages, changes, etc).
> I'm curious what people here use.  We use Freshdesk for our support
> tickets, and that was a good list to start with, but as employees change it
> wouldn't get updated necessarily.
>
> Something we can simply pay for and outsource is ideal.  We're an open
> source company, but time is a precious resource right now.
>
>
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