[VoiceOps] How do you update/manage your notification contacts?

Daniel Lai DLai at transbeam.com
Wed May 31 18:41:44 EDT 2017

We are also interested in knowing what everyone else is using for this.

Looking forward to some responses.


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From: Carlos Alvarez <caalvarez at gmail.com<mailto:caalvarez at gmail.com>>
Sent: Wednesday, May 31, 2017 17:59
Subject: [VoiceOps] How do you update/manage your notification contacts?
To: <voiceops at voiceops.org<mailto:voiceops at voiceops.org>>

We're at the point where we really need to clean up and update our notifications contact list (people to notify of outages, changes, etc).  I'm curious what people here use.  We use Freshdesk for our support tickets, and that was a good list to start with, but as employees change it wouldn't get updated necessarily.

Something we can simply pay for and outsource is ideal.  We're an open source company, but time is a precious resource right now.

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