[VoiceOps] Netsapien reviews

Colton Conor colton.conor at gmail.com
Wed Nov 1 23:14:15 EDT 2017


Matt,

We use SkySwitch which is the largest netsapiens wholesaler out there.I
can't remember how many seats they have, but I want to say over 50,000.

Over the past year Skyswitch has monthly outages. Skyswitch keeps blaming
it on their switch vendor. netsapiens has provided multiple patches, but
SkySwitch's geo redundant nodes keep crashing.

I don't think netsapiens backend software is anywhere close to the quality
level of Broadsoft. netsapiens customer facing interfaces are much nicer
than Broadsoft default portals, but I doesn't matter if the switch crashes
all the time. It is improving, but still you should see how many bugs are
fixed in each release due to poor coding.

I am in search of something new as well. Broadsoft and netsapiens are no
gos for me.

On Thu, Oct 26, 2017 at 3:09 PM, Matthew Crocker <matthew at corp.crocker.com>
wrote:

> Hello,
>
>
>
> I’m a Broadsoft Broadworks shop but I’m looking at alternatives,  Not a
> YUGE fan of Cisco…
>
>
>
> If you have an opinion on NetSapien as a HostedPBX platform (good, bad,
> ugly) please send to me on or off list.
>
>  Thanks
>
>
>
>
>
> -Matt
>
>
>
> --
>
> Matthew Crocker
>
> Crocker Communications, Inc.
>
> President
>
> _______________________________________________
> VoiceOps mailing list
> VoiceOps at voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
>
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