[VoiceOps] Netsapien reviews

[Mark Diaz]

Have you checked out Kazoo from 2600Hz yet? Over 250k seats without issue. The core is open source and built on better technology imho.  May wanna check it out.

On Nov 1, 2017, at 11:14 PM, Colton Conor <colton.conor at gmail.com<mailto:colton.conor at gmail.com>> wrote:

Matt,

We use SkySwitch which is the largest netsapiens wholesaler out there.I can't remember how many seats they have, but I want to say over 50,000.

Over the past year Skyswitch has monthly outages. Skyswitch keeps blaming it on their switch vendor. netsapiens has provided multiple patches, but SkySwitch's geo redundant nodes keep crashing.

I don't think netsapiens backend software is anywhere close to the quality level of Broadsoft. netsapiens customer facing interfaces are much nicer than Broadsoft default portals, but I doesn't matter if the switch crashes all the time. It is improving, but still you should see how many bugs are fixed in each release due to poor coding.

I am in search of something new as well. Broadsoft and netsapiens are no gos for me.

On Thu, Oct 26, 2017 at 3:09 PM, Matthew Crocker <matthew at corp.crocker.com<mailto:matthew at corp.crocker.com>> wrote:
Hello,

I’m a Broadsoft Broadworks shop but I’m looking at alternatives,  Not a YUGE fan of Cisco…

If you have an opinion on NetSapien as a HostedPBX platform (good, bad, ugly) please send to me on or off list.
 Thanks


-Matt

--
Matthew Crocker
Crocker Communications, Inc.
President

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