[VoiceOps] Netsapien reviews

[Peter Rad.]

Why do you blame the switch for outages?

On 11/1/2017 11:14 PM, Colton Conor wrote:
> Matt,
>
> We use SkySwitch which is the largest netsapiens wholesaler out 
> there.I can't remember how many seats they have, but I want to say 
> over 50,000.
>
> Over the past year Skyswitch has monthly outages. Skyswitch keeps 
> blaming it on their switch vendor. netsapiens has provided multiple 
> patches, but SkySwitch's geo redundant nodes keep crashing.
>
> I don't think netsapiens backend software is anywhere close to the 
> quality level of Broadsoft. netsapiens customer facing interfaces are 
> much nicer than Broadsoft default portals, but I doesn't matter if the 
> switch crashes all the time. It is improving, but still you should see 
> how many bugs are fixed in each release due to poor coding.
>
> I am in search of something new as well. Broadsoft and netsapiens are 
> no gos for me.
>
> On Thu, Oct 26, 2017 at 3:09 PM, Matthew Crocker 
> <matthew at corp.crocker.com <mailto:matthew at corp.crocker.com>> wrote:
>
>     Hello,
>
>     I’m a Broadsoft Broadworks shop but I’m looking at alternatives, 
>     Not a YUGE fan of Cisco…
>
>     If you have an opinion on NetSapien as a HostedPBX platform (good,
>     bad, ugly) please send to me on or off list.
>
>      Thanks
>
>     -Matt
>
>     -- 
>
>     Matthew Crocker
>
>     Crocker Communications, Inc.
>
>     President
>
>
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-- 
Regards,

Peter Radizeski
RAD-INFO INC
813.963.5884
http://rad-info.net

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