[VoiceOps] Netsapien reviews

[Peter Rad.]

You are assuming a lot.   And smearing netsapiens in the process.



On 11/2/2017 12:57 PM, Colton Conor wrote:
> I am blaming the switch, netsapiens in this case, for the outage, as 
> the platform provider, SkySwitch, is blaming netsapiens. Every Time an 
> outage occurs they say they have a new software patch from their 
> switch provider netsapiens, but these patches still don't seem to fix 
> the problem.
>
> Maybe the other netsapiens shops don't have this problem as they 
> aren't on the scale that SkySwitch is? Maybe netsapiens is great for 
> smaller shops, but the software crashes under high load?
>
> I would love to hear SkySwitchs or netsapiens point of view.
>
>
> On Thu, Nov 2, 2017 at 10:31 AM, Peter Rad. <peter at 4isps.com 
> <mailto:peter at 4isps.com>> wrote:
>
>     Why do you blame the switch for outages?
>
>
>     On 11/1/2017 11:14 PM, Colton Conor wrote:
>>     Matt,
>>
>>     We use SkySwitch which is the largest netsapiens wholesaler out
>>     there.I can't remember how many seats they have, but I want to
>>     say over 50,000.
>>
>>     Over the past year Skyswitch has monthly outages. Skyswitch keeps
>>     blaming it on their switch vendor. netsapiens has provided
>>     multiple patches, but SkySwitch's geo redundant nodes keep crashing.
>>
>>     I don't think netsapiens backend software is anywhere close to
>>     the quality level of Broadsoft. netsapiens customer facing
>>     interfaces are much nicer than Broadsoft default portals, but I
>>     doesn't matter if the switch crashes all the time. It is
>>     improving, but still you should see how many bugs are fixed in
>>     each release due to poor coding.
>>
>>     I am in search of something new as well. Broadsoft and netsapiens
>>     are no gos for me.
>>
>>     On Thu, Oct 26, 2017 at 3:09 PM, Matthew Crocker
>>     <matthew at corp.crocker.com <mailto:matthew at corp.crocker.com>> wrote:
>>
>>         Hello,
>>
>>         I’m a Broadsoft Broadworks shop but I’m looking at
>>         alternatives,  Not a YUGE fan of Cisco…
>>
>>         If you have an opinion on NetSapien as a HostedPBX platform
>>         (good, bad, ugly) please send to me on or off list.
>>
>>          Thanks
>>
>>         -Matt
>>
>>         -- 
>>
>>         Matthew Crocker
>>
>>         Crocker Communications, Inc.
>>
>>         President
>>
>>
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>>
>>
>>
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>
>     -- 
>     Regards,
>
>     Peter Radizeski
>     RAD-INFO INC
>     813.963.5884 <tel:%28813%29%20963-5884>
>     http://rad-info.net
>
>

-- 
Regards,

Peter Radizeski
RAD-INFO INC
813.963.5884
http://rad-info.net

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