[VoiceOps] Netsapien reviews

[Colton Conor]

Brian,

That is great news to hear that larger shops are not having the problems
Skyswitch is. Chris, I do apologize as I don't mean to smear netsapiens
name in the process, and I would like to hear why they have had so many
outages. They do produce RFO documents for every outage which is good, but
still the cause and fix always seems to be software bug fix/upgrade from
switch provider.

On Thu, Nov 2, 2017 at 12:59 PM, Brian Hales <brianhales at trueipsolutions.com
> wrote:

> We have been using Netsapiens for 4 plus years now and have been very
> happy with the product. As with any company they have had their growing
> pains but have always been very responsive to any issue we have had. We
> have somewhere north of 20,000 devices in our geo cluster and have never
> had an outage caused by Netsapiens.
>
>
>
>
>
> Brian Hales
>
> True IP Solutions
>
> 910.249.4255 <(910)%20249-4255>
>
>
>
> *From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Chris
> Aaker
> *Sent:* Thursday, November 2, 2017 1:12 PM
> *To:* Colton Conor <colton.conor at gmail.com>
> *Cc:* voiceops at voiceops.org
> *Subject:* Re: [VoiceOps] Netsapien reviews
>
>
>
> My name is Chris Aaker and i am the VP of Engineering at netsapiens. I
> would be happy to discuss the netsapiens offering and the issues you saw at
> a technical level (not a sales guy). Please feel free to reach out to me
> directly.
>
>
>
> Chris Aaker
> VP, Engineering | netsapiens inc.
> 858.764.5226 <(858)%20764-5226>
> caaker at netsapiens.com
>
>
>
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>
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