[VoiceOps] Android Spam Call Flagging

Ivan Kovacevic ivan.kovacevic at startelecom.ca
Wed Oct 25 16:46:02 EDT 2017


In general, yes. So the question is, how do legitimate numbers get removed
and who decides what is legitimate or not (or is Google the judge, jury and
executioner all at once). I can see them getting in legal trouble by not
providing a mechanism to remedy/correct issues. Several frustrated
customers (or deadbeats) could flag a legitimate number and cause
significant financial loss.



Best Regards,



Ivan Kovacevic

Vice President, Client Services

Star Telecom | www.startelecom.ca
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*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Carlos
Alvarez
*Sent:* October 25, 2017 4:40 PM
*To:* voiceops at voiceops.org
*Subject:* Re: [VoiceOps] Android Spam Call Flagging



Apple doesn't have anything like this built in, but you can use TrueCaller,
Hiya, and the like on iOS.  I'm not aware of anything you can do other than
flagging "not spam" in the app.  I have clients who are challenged by this,
and assume that's why you are asking.  Like totally legit medical office
billing that's flagged by scumbags who don't want to pay a bill, and think
that's proper retaliation.  Not collection agencies, just the billing
office or even the practice itself.





On Wed, Oct 25, 2017 at 1:31 PM, Ivan Kovacevic <
ivan.kovacevic at startelecom.ca> wrote:



Anyone have any details with respect it works under the hood and whether
there is an API to add/report/remove numbers? (understanding that removal
may not be something they allow… )



Companies like TrueCaller offer an API. Google has been offering spam
flagging as a part of the Phone app, yet there is very little info out
there…



Is Apple doing something similar?



Thanks!



Best Regards,



Ivan Kovacevic

Vice President, Client Services

Star Telecom | www.startelecom.ca
<http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=http%3A%2F%2Fwww.startelecom.ca%2F&si=6470560385859584&pi=dc313b32-073a-4a17-89aa-9d56e87ac9a8>
| SIP Based Services for Contact Centers | LinkedIn
<http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=&si=6470560385859584&pi=034a86b2-f176-410f-88c5-5f9d131f7462>






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