[VoiceOps] ANIs flagged as telemarketer/spammer/scammer

[Ivan Kovacevic]

One thing that hasn't happened yet - and it should - is that networks, app
providers and individual users are held responsible for labels they put
(or help put) on numbers. Let's remember at least some of the
telemarketing is conducted by legitimate organizations with valid (and
legal) existing business relationships. Labeling a legitimate number as
scam is detrimental to business and I am surprised there hasn't been a
flurry of cease and desist letters to force carriers to stop doing it or
at least introduce a validation/vetting mechanism.

If someone posted a Yelp review saying they found rat feet in their
hamburger, and this wasn't true, Yelp would have to remove this review and
the restaurant would have legitimate grounds to go after the poster. The
caller ID "screening" space is still a bit of Wild West... But as Glen
pointed out, that could be just due to overall drop in interest and
efficacy of legitimate telemarketing.

Ivan Kovacevic
www.startelecom.ca



-----Original Message-----
From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Alex Balashov
Sent: August 30, 2018 11:37 PM
To: voiceops at voiceops.org
Subject: Re: [VoiceOps] ANIs flagged as telemarketer/spammer/scammer

I agree with you, but, not running a call centre or a sales or marketing
operation myself, I am not qualified to assess the business ROI of calling
people.

It clearly works well though or they wouldn't do it. From what I can see,
there is widespread agreement that it only works 1) if you get to the lead
first and 2) if you actually get a warm body on the phone.

Leaving voicemails is seen to be a pointless waste of time from a
conversion  point of view, or in the case of lead gen where multiple
providers buy the lead info (e.g. say you go to some site that quotes out
auto insurance policy info and put in your contact details), coming in
second or worse is also seen to be a pointless waste of time.

On August 30, 2018 10:05:17 PM EDT, Glen Gerhard <glen at cognexus.net>
wrote:
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