[VoiceOps] Automated Test Tool recommendations

[Anthony Caiozzo]

Pete – our SQmediator/DVQattest <http://www.telchemy.com/sqmediator.php>  active agent platform does quite a bit of what you’ve listed below – but not everything… and FWIW – I make a killer pan of brownies.

 

Let me know if you’d like to take a closer look and we can set up an informational session-

 

-anthony

 

Anthony Caiozzo | m: 617-312-5189 | Skype: acaiozzo



From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Pete Eisengrein
Sent: Wednesday, January 31, 2018 8:49 AM
To: voiceops at voiceops.org
Subject: [VoiceOps] Automated Test Tool recommendations

 

I'm looking for recommendations for automated test tools for testing call flows. We use sipp today and it gets the job done but it's a little cumbersome to set up and not quite what I need going forward.  We could (and might) write one but that would be as expensive as buying one, so I'm hoping there's one that fits my wants.

 

In an ideal world, this magical box would:

 

1- support standards-based SIP/RTP in-band and out of band DTMF, and TLS and SRTP

2- be simple to set up different call flows, including interactive calls (with tone detection)

3- can store 100's of pre-defined call flows for future use

4- can select some or all to be used in a test case to run in sequence or simultaneously

5- can be scheduled to run a test case  

6- Can set thresholds for PDD, etc 

7- Outputs a meaningful, easy to read report of success and failure, including reason for failure

8- Can simulate bad calls, if desired

9- be able to interact with API's for click-to-dial, presence, etc (Not required but would be a nice add)

10- Bake brownies every afternoon (hey, a guy can dream)

 

 

Are you using (or selling) anything that fits this description?

 

 

Thanks,

Pete

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