[VoiceOps] Recommendations on Wholesale Fax Services

[Carlos Alvarez]

We're seeing great success these days using T.38 adapters for a physical
machine, and receiving fax images on the server via T.38.  Those are the
only two things we offer for fax, so I don't have a recommendation for a
service, but thought I'd add the info on using adapters.



On Sun, Feb 11, 2018 at 2:43 PM, Colton Conor <colton.conor at gmail.com>
wrote:

> Like many I wish fax would just die, but it remains to be alive and
> kicking. Today our wholesale provider has a fax to email option, and a
> HTTPS fax adapter option. These are completely separate products today, and
> you can't use the same fax number on both of them. However, our customers
> really want both options combined into one, using the customer's same fax
> number. They would like:
>
> Inbound faxes go to email using fax to email. If desired, they can also
> make a copy go the their HTTPs fax adapter so the fax machine prints it
> out. The same fax number will be used by multiple employees, so hopefully
> there is no a limit on how many email addresses can be used for sending and
> receiving faxes.
>
> Outbound faxes are sent using the fax HTTPs adapter connected to their fax
> machine. The outbound number that the fax sever uses should be the actual
> clients fax number. Currently the wholesale fax solution we use displays
> some random number when sending outbound faxes from a completely different
> area code.
>
> Additionally, the client would like a web interface where they can send
> outbound faxes, and download inbound faxes.The web interface should show if
> the HTTPS fax adapter is registered to the service.
>
> Anyone have recommendations? I don't like the idea of using a regular T.38
> or G.711 adapter as I don't think those work well.
>
> It seems the going retail rate for a fax service is $19.95 per month, so
> hopefully this wholesale solution would be in the $5 to $10 range per
> month. I assume there would be a one time fee for the actual adapter.
>
> Please let me know if you know anything that meets this criteria.
>
> _______________________________________________
> VoiceOps mailing list
> VoiceOps at voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/voiceops/attachments/20180211/de5e5e3f/attachment.html>