[VoiceOps] Automatic 911 location updates

Fred Posner fred at palner.com
Tue Oct 23 19:40:13 EDT 2018

On 10/23/18 7:36 PM, Andrew Haninger wrote:
> (This time to the group. Sorry for the dupe, Carlos.)
> On Tue, Oct 23, 2018, 19:22 Carlos Alvarez <caalvarez at gmail.com 
> <mailto:caalvarez at gmail.com>> wrote:
>     Is anyone doing this yet?  The ability to detect the location of a
>     phone and automatically update the 911 address?  Yes, I realize it's
>     a difficult if not impossible thing, yet thought I'd ask since a
>     customer asked me.
> The Skype for Business system does this where I work. It uses the 
> location of the nearest AP or the location recorded for the jack you're 
> using if you're wired. If neither are available, the SfB application 
> asks the user to enter their location.
> The analog phones we're switching from only update when an order is 
> processed, but then customers generally have to put in a request for us 
> to do a MAC order. The local PSAP will report to us if they get a 911 
> call with incorrect name or location info.
> It's not fool proof and there is plenty of room for errors, but it's not 
> too bad, either.
> Andt

The best approach I saw was in a research demo at cluecon:


We're still not there in most aspects because either (a) you need to 
constantly enter and verify information or (b) information will not be 
up to date.


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