[VoiceOps] Hotel Phone System

Colton Conor colton.conor at gmail.com
Wed Apr 3 09:20:10 EDT 2019


I did not know about these specific hotel 911 rules, so thank you for
letting me know. Has anyone actually provided service to hotels, and can
comment on this?

We have provided analog lines to a hotel, but then another vendor came in
and put in what looked like an old school Mitel system. They didn't request
anything fancy as far as e911 from us just the regular.

On Mon, Apr 1, 2019 at 9:00 PM Carlos Alvarez <caalvarez at gmail.com> wrote:

> You might already know, but there are a number of specific requirements
> for 911 calls from hotels, and lots of liability risk.  You will have to
> make sure you are compliant, and write up documents showing how you will
> maintain compliance.  I'm not an expert on this by any means because we
> just don't do hotel service at all.  During a recent 911 training, the
> presenter just referenced hotel challenges a few times but didn't go into
> it since we don't work with that industry.  One comment I remembered is
> notifying the front desk and security/facilities team in "some reliable
> way" which he didn't expound on.
> On Sat, Mar 30, 2019 at 7:14 AM Colton Conor <colton.conor at gmail.com>
> wrote:
>> Anyone have recommendations on brands and models to deploy for a hotel?
>> We use Broadsoft as our voip switch, but the though of using standard
>> licenses for a 100 room hotel would be expensive in monthly license cost
>> alone. Hotel only wants 10 phone lines, so we are thinking about providing
>> an onsite PBX with 10 SIP trunks as the input.
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